Pet Urine Odor Removal Olmos Park, TX
PET URINE ODOR REMOVAL
Remove Stubborn Pet Stains & Odor with Chem-Dry of Bexar County
If you’ve tried sprays, rented a steam cleaner, or scrubbed the same spot three times and the smell still comes back, it’s not your cleaning routine that’s the problem. It’s what’s left behind after the urine dries.
Chem-Dry of Bexar County serves Olmos Park and the surrounding San Antonio area with our Pet Urine Removal Treatment, P.U.R.T.®. Instead of masking odors with fragrance, P.U.R.T.® works at the molecular level to destroy the uric acid compounds that cause pet urine odors*, permanently. When those compounds are gone, the smell has nothing left to come from.
Why Pet Urine Odors Keep Coming Back
When a pet has an accident on carpet, the urine doesn’t stay on the surface. It soaks through the carpet pile, into the padding, and can reach the subfloor. Once urine dries at that depth, it crystalizes into uric acid salts that bond to fibers and wood.
Store-bought enzyme cleaners and sprays are designed for surface application. They can neutralize what’s on top, but they don’t penetrate deep enough to reach the source. Every time moisture re-enters that area, from humidity, mopping, or another cleaning attempt, the crystals reactivate and release odor compounds again. That’s the cycle most homeowners are stuck in.
Steam cleaning makes this worse, not better. The heat and heavy water volume reactivate the crystals and can drive them deeper into your subfloor, potentially setting the odor permanently in the material beneath your carpet.
How Chem-Dry of Bexar County Removes Pet Urine Odors
Our process has three steps:
Step 1 — UV light inspection
Before we apply anything, we use professional ultraviolet lighting to locate every urine deposit in the affected rooms, including old stains that are invisible under normal light. This tells us exactly where to treat and gives you a clear picture of the full scope of the problem before we begin.
Step 2 — P.U.R.T.® application
We apply Chem-Dry’s Pet Urine Removal Treatment directly to every identified area. The solution is designed to penetrate through carpet fibers and padding down to the subfloor, where the majority of the odor source typically lives. Over the next 24 to 36 hours, as the product dries, it breaks down the uric acid compounds that are causing the smell. Once that process is complete, the odor source is gone*. Not covered, not diluted, destroyed.
Step 3 — Hot Carbonating Extraction cleaning
After the treatment is applied, we clean the carpet with our Hot Carbonating Extraction process. HCE uses the natural power of carbonation, not heavy water usage, to lift loosened soiling and odor up and out of the carpet fibers. Because we use far less moisture than steam cleaning, your carpets are typically dry and walkable within 1 to 2 hours of our visit.
PET URINE REMOVAL VIDEO
Watch Our Pet Urine Stain Removal in Action:
What We Treat:
P.U.R.T.® isn’t limited to carpet. During the same visit, we can apply the treatment to any upholstered surface where accidents have occurred, including:
Wall-to-wall carpet and carpeted stairs
Area rugs and oriental rugs
Upholstered sofas and sectionals
Armchairs and ottomans
If the odor is coming from multiple surfaces in a room, we address all of them in one appointment, no separate scheduling needed.
CUSTOMER REVIEWS
Chris W.
★★★★★
Just had the carpet done by Ignacio and THEY DID AN AMAZING JOB! The smell in the house feels like they just put in carpet. Dog urine smell completely removed. Thank you, thank you, thank you
Rachel G.
★★★★★
We just moved into a house that had a definite dog smell and a closet that smelled like a cat litter box. I purchased a Hoover wet vac and went over the carpet 4 times and still couldn’t get the smell out. Called these guys and I couldn’t be happier. Got here a little after 9am and were done by noon. No dog smell any longer and after two applications of the cat urine solution, that is gone too! The carpets look amazing as well, almost like new!
Bernardeta
★★★★★
Chem-Dry of Bexar County did a fantastic job on my carpet. I had pet stains and day-to-day stains and now my carpet looks new. I recommend them for all carpets and stains.
SERVING OLMOS PARK, TX
Serving Olmos Park and Bexar County
Chem-Dry of Bexar County is locally owned and operated. When you call us, you’re talking to the team that will be in your home. We’re familiar with the homes in Olmos Park, Alamo Heights, Terrell Hills, Castle Hills, Hollywood Park, and the surrounding San Antonio neighborhoods, including the older construction that often features original carpet over wood subfloors.
We serve all of Bexar County. Call us to schedule your pet urine odor removal appointment or to get a free estimate.
Frequently Asked Questions
What is P.U.R.T.® and how does it eliminate pet urine odors?
Why does my carpet smell worse after I've tried to clean a pet accident?
When urine dries, it leaves behind uric acid crystals deep in the carpet fibers and padding. Re-wetting that area — even with an enzyme cleaner — reactivates those crystals and releases odor compounds again. In Bexar County’s heat and humidity, this happens every time moisture contacts the area, which is why the smell keeps returning. P.U.R.T.® breaks that cycle by destroying the crystals entirely rather than diluting or temporarily neutralizing them.
How is Chem-Dry of Bexar County's process different from steam cleaning for pet odors?
Steam cleaning uses high heat and large volumes of water, which can reactivate uric acid crystals, push them deeper into flooring, and in some cases permanently set odors that were still treatable. Our Hot Carbonating Extraction process uses significantly less moisture and lifts material up and out of carpet rather than driving it down. Combined with P.U.R.T.®, we’re addressing the odor at the source — not redistributing it.
Does P.U.R.T.® work on both cat and dog urine?
Yes. P.U.R.T.® was developed around the chemical compounds found in both dog and cat urine. Cat urine tends to contain higher concentrations of uric acid and is often more persistent — P.U.R.T.® is designed to handle both. It can also be used on other types of urine stains, including those from potty training accidents or incontinence care.
Do you treat pet urine odors on furniture and upholstery?
Yes. P.U.R.T.® can be applied to upholstered furniture — including sofas, armchairs, and ottomans — during the same visit as your carpet service. If your pet has had accidents on furniture in addition to the carpet, we handle everything in one trip so you don’t need to schedule separately.
How long does the service take and when can I walk on my carpets?
Most appointments in the Olmos Park area take 1 to 3 hours depending on how many rooms are affected. Carpets are typically dry and walkable within 1 to 2 hours of our visit. P.U.R.T.® continues working as it dries over the next 24 to 36 hours — most customers notice the full difference by the following morning.
Which areas of Bexar County do you serve?
Chem-Dry of Bexar County serves Olmos Park and the surrounding San Antonio metro area including Alamo Heights, Terrell Hills, Hollywood Park, Castle Hills, Shavano Park, Leon Valley, Stone Oak, Helotes, and all of Bexar County. Call us to confirm availability at your specific address and to schedule your appointment.